Question

Question was provided via image upload.

Explanation:

Identify the core delivery requirement

This question asks for the correct protocol when delivering a prescription order that requires a signature. Under standard Prescription Delivery Protocols, secure handoff must be verified directly.

Evaluate the options

• Signing on behalf of a customer is fraudulent and violates compliance.
• Leaving the order at the door unattended violates safety and legal requirements for prescription handoffs.
• Telling the customer signatures are optional is incorrect, as regulatory or platform rules require verification.
• Entering the customer's name and collecting their actual signature is the only compliant, secure method.

Answer:

• (A) Sign on behalf of the customer if they request you to do so
• (B) Enter the customer's name and collect their signature (Correct answer)
• (C) Leave the order at the front door without getting a signature
• (D) Tell the customer that signatures are optional and they don't have to sign