Question

4 - herzbergs motivator-hygiene theory

learning objective: determine elements of herzbergs motivator-hygiene theory and how a manager might apply these when motivating employees.

syrah is a manager at a large retail store. she is responsible for a team of 10 employees. she is always looking for ways to motivate her team and to improve their performance.

which of herzbergs motivators applies?

a.) recognition

b.) job security

c.) status

d.) working conditions

Explanation:

Analyze Herzberg's Motivator-Hygiene Theory

Herzberg's Two-Factor Theory divides workplace factors into two distinct categories:

1. Motivators: Factors that actively encourage employees to work harder and find satisfaction in their jobs (e.g., achievement, Employee Motivation, recognition, the work itself, responsibility, advancement, and growth).
2. Hygiene Factors: Basic elements that do not necessarily motivate employees if present, but will cause dissatisfaction if missing (e.g., company policy, supervision, salary, interpersonal relations, working conditions, status, and job security).

Evaluate the given options

Let's classify each of the provided choices according to Herzberg's framework:

• a.) Recognition: This is an intrinsic factor related to the job itself and employee achievement. It is classified as a motivator.
• b.) Job security: This is an extrinsic factor related to the work environment. It is classified as a hygiene factor.
• c.) Status: This is an extrinsic factor related to social standing and position. It is classified as a hygiene factor.
• d.) Working conditions: This is an extrinsic factor related to the physical environment. It is classified as a hygiene factor.

Select the correct motivator

The question asks: "Which of Herzberg's motivators applies?"
Among the choices, only Recognition is classified as a motivator under Herzberg's theory.

Answer:

• a.) Recognition (Correct answer)
• b.) Job security
• c.) Status
• d.) Working conditions