Question

drawing on six months of rider surveys, a 2023 report from the norvale transit authority concluded that newly installed digital arrival boards cut platform complaints by 18%. ____ the report also noted that on bus lines with frequent detours, the boards often displayed outdated times.
24
which choice completes the text with the most logical transition?
a for instance,
b nevertheless,
c in addition,
d as a result,

Explanation:

The first part of the text presents a positive outcome of the digital arrival boards (cutting complaints by 18%), and the second part presents a negative aspect (outdated times on some bus lines). We need a transition that shows a contrast.

• Option A "For instance" is for giving examples, which doesn't fit here as the second part isn't an example of the first.
• Option B "Nevertheless" is used to show a contrast or contradiction, which fits as it contrasts the positive outcome with the negative issue.
• Option C "In addition" is for adding similar information, but the second part is a different (negative) point, so it's not appropriate.
• Option D "As a result" shows causation, but there's no causal relationship between the two parts.

Answer:

B. Nevertheless,