Question

certification - tortilla

tortilla should guide the guest

true
false

Explanation:

Analyze the role of the Tortilla station

The Tortilla station is the first point of contact for a guest on the service line. The team member at this station is responsible for welcoming the guest, starting their order, and guiding them through the initial choices (such as burrito, bowl, tacos, or salad).

Evaluate the statement

Because the Tortilla station worker initiates the service flow, they must actively guide the guest through the assembly line process to ensure a smooth and efficient experience. Therefore, the statement "Tortilla should guide the guest" is correct.

Answer:

• True (Correct answer)
• False