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assume the hold time of callers to a cable company is normally distribu…

Question

assume the hold time of callers to a cable company is normally distributed with a mean of 4.1 minutes and a standard deviation of 0.8 minute. determine the percent of callers who are on hold between 3.6 minutes and 5.2 minutes.

click here to view page 1 of the standard normal distribution table.
click here to view page 2 of the standard normal distribution table.

\\(\square\\)% (round to two decimal places as needed.)

Explanation:

Identify the given parameters

Using the Normal Distribution knowledge point

$$ LATEXBLOCK0 $$

Calculate the Z-scores

Using the Z-score Definition knowledge point

$$ LATEXBLOCK1 $$

Find the cumulative probabilities

Using the Standard Normal Table knowledge point

$$ LATEXBLOCK2 $$

Calculate the final percentage

Using the Normal Distribution knowledge point

$$ LATEXBLOCK3 $$

Answer:

Assume the hold time of callers to a cable company is normally distributed with a mean of 4.1 minutes and a standard deviation of 0.8 minute. Determine the percent of callers who are on hold between 3.6 minutes and 5.2 minutes.

<blank>65.19</blank>% (Round to two decimal places as needed.)