QUESTION IMAGE
Question
you are not able to print a test page from your windows computer to your local, usb-connected canon pixma printer. which of the following are possible causes of the problem? (choose all that apply.)
the network is down.
the printer cable is not connected properly.
the windows print spool is stalled.
file and printer sharing is not enabled.
Analyze the connection type
The printer is a local, USB-connected device. This means network-related issues (such as the network being down or file and printer sharing not being enabled) do not affect its ability to print directly from the host computer.
Evaluate the options
- "The network is down": Incorrect, because the printer is connected locally via USB.
- "The printer cable is not connected properly": Correct, a loose or disconnected USB cable directly prevents communication between the computer and the local printer.
- "The Windows print spool is stalled": Correct, the print spooler service manages all print jobs in Windows; if it stalls, no print jobs (including test pages) can be sent to any printer.
- "File and printer sharing is not enabled": Incorrect, this setting is only required for sharing a printer over a network, not for printing locally via USB.
Snap & solve any problem in the app
Get step-by-step solutions on Sovi AI
Photo-based solutions with guided steps
Explore more problems and detailed explanations
- The network is down.
- The printer cable is not connected properly. (Correct answer)
- The Windows print spool is stalled. (Correct answer)
- File and printer sharing is not enabled.