Question

which of these options are examples of cognitive distortions?
focusing on the positive, all - or - nothing thinking, catastrophizing
catastrophizing, all - or - nothing thinking, should statements
logical reasoning, focusing on the positive, should statements
emotional reasoning, visualization, should statements
question 2
what type of customers are your co - workers?
external
internal
vendors
they are not our customers; they are co - workers.

Explanation:

Cognitive distortions are inaccurate or irrational thought patterns. "Catastrophizing" (exaggerating negative outcomes), "All - or - nothing thinking" (extreme, binary views), and "Should statements" (rigid, self - critical rules) are classic examples. "Focusing on the positive" is a healthy thought pattern, "Logical reasoning" is rational, and "Visualization" is a technique (not a distortion).

For the second question, in business, internal customers are those within the organization (like co - workers who rely on each other's work). External customers are outside (e.g., buyers of the company's products). Vendors are suppliers.

Answer:

1. Catastrophizing, All - or - nothing thinking, Should statements
2. Internal