Question

which of the following actions demonstrates a pharmacy technician’s compliance with laws and regulations while filling a prescription? refilling a prescription for acetaminophen/oxycodone (percocet) for a patient who is displaying intense pain announcing over the intercom that a patient’s prescription for atenolol (tenormin) is ready filling a prescription for a new patient who is in a hurry without offering counseling informing a new patient of the pharmacy’s privacy policies and procedures

Explanation:

• For the first option: Refilling a controlled substance (Percocet) without proper authorization (just based on patient pain) is non - compliant.
• For the second option: Announcing a patient's prescription (atenolol) over the intercom violates patient privacy laws (HIPAA), so it's non - compliant.
• For the third option: Not offering counseling to a new patient when filling a prescription may be non - compliant with pharmacy regulations that require counseling for new patients.
• For the fourth option: Informing a new patient of the pharmacy's privacy policies and procedures is a compliance with privacy laws (like HIPAA) and pharmacy regulations.

Answer:

D. Informing a new patient of the pharmacy's privacy policies and procedures