Question

which action should be taken if two health care team members cannot come to a resolution on how to correctly enter secondary payer billing information for a patient? the person filing the claim should make the decision. the health care team members should consult a supervisor to assist with the decision. the health care team members should enter in billing information both ways, duplicating the information. the medical provider should be queried to determine the correct information.

Explanation:

When healthcare team - members have a disagreement on billing information entry and cannot resolve it among themselves, consulting a supervisor is a standard and appropriate course of action. A supervisor has more authority and experience to make a proper decision. The person filing the claim may not have all - round knowledge, duplicating information is not a proper solution, and querying the medical provider may not be the most efficient or correct approach for this billing - related issue.

Answer:

The health care team members should consult a supervisor to assist with the decision.