QUESTION IMAGE
Question
when asked if a meal contains a certain ingredient which may cause an allergy and you do not know, you should:
possible answers:
a) suggest a meal you think is safe
b) suggest the customer try a small amount to check
c) serve a similar meal that was eaten safely by another customer with allergies
d) advise the customer you are not sure of the ingredients, and they should choose something else
When unsure about allergen-containing ingredients, honesty about uncertainty and guiding the customer to an alternative is the safest and most responsible approach to avoid potential allergic reactions. Options A, B, and C involve assumptions or risks that could harm the customer.
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D) Advise the customer you are not sure of the ingredients, and they should choose something else