Question

what is one step taken when solving a computer hardware
checking all the cables, cords, and connectors
upgrading or updating an out - of - date program
saving all files and closing any open windows
uninstalling and reinstalling the faulty program

Explanation:

When solving computer hardware issues, physical connections like cables, cords, and connectors are often checked first. Upgrading/updating programs, saving files/closing windows, and uninstalling/reinstalling programs are more related to software - related troubleshooting rather than hardware.

Answer:

checking all the cables, cords, and connectors