Question

sus clientes tienen derecho a que se les diga cómo presentar una queja.

verdadero
falso

Explanation:

Translate the statement

"Sus clientes tienen derecho a que se les diga cómo presentar una queja." translates to "Your customers have the right to be told how to file a complaint."

Evaluate the statement

In professional customer service and regulatory standards, customers have a fundamental right to know how to voice their dissatisfaction or file a formal complaint.

Determine the correct option

Since the statement is correct, the answer is "Verdadero" (True).

Answer:

• (A) Verdadero (Correct answer)
• (B) Falso