Question

six sigma is an approach that creates teams of expert change agents known as green belts and black belts to
multiple choice
reduce the complexity of work processes.
take control of problem finding, problem solving, and training other employees in implementing solutions.
improve the probability of a successful customer experience.
monitor, control, and link functional activities involved in marketing, selling, and delivering products to customers.
reduce the costs associated with the product assembly process or the way services are delivered to customers.

Explanation:

Six Sigma green belts and black belts are trained to find and solve problems and train others in solution - implementation. They are key change agents in the Six Sigma approach which aims at process improvement.

Answer:

B. take control of problem - finding, problem - solving, and training other employees in implementing solutions.