Question

read the text.
when i stumbled upon buxwell builders’ website, i initially felt suspicious of the company’s advertising. was it truly possible to get a “high - quality home at a competitive price”? however, additional research allayed my doubts, and i signed a contract for a three - bedroom, ranch - style home.
now, three months after moving in, i couldn’t be happier with my home. the design, layout, and fixtures are top notch. i especially love the gorgeous see - through fireplace between the dining area and the great room. as for the quality of the workmanship, it feels like a rare case of getting exactly what i was promised.
moving in and getting settled was a breeze, except for one issue. our yard was littered with bricks, lumber, and other trash—it felt like living in a junkyard! disappointingly, it took multiple attempts to get through to someone at buxwell builders, and it was even harder to get them to finally come out and clean up the mess. i want my high - quality buxwell house to shine inside and out.
which sentence best summarizes the author’s point of view about the experience of using buxwell builders?
they fulfilled their promise of high - quality work from start to finish, but the location of the house is too close to the junkyard.
the dining area and great room turned out gorgeous, but otherwise the quality of the work did not live up to expectations.
the builders displayed excellent craftsmanship when building the house, but the company has poor customer service.

Explanation:

The text says the design, layout, fixtures, dining and great room were as promised, but the yard (with trash, bricks, lumber) was a mess and getting Buxwell to clean it was hard, showing most areas were good but work quality (yard cleanup, getting them to act) didn't meet expectations. Other options: First is wrong as yard issue showed unfulfilled; second is wrong (location not main issue); fourth is wrong (craftsmanship of house parts was good, customer service re: cleanup was poor, not overall craftsmanship).

Answer:

The dining area and great room turned out gorgeous, but otherwise the quality of the work did not live up to expectations.