Question

question 4

technology includes both the actual design of jobs and the tools and techniques used in manufacturing (e.g., robotics and expert systems).

in terms of organizational behavior, when considering technology, what is the key question a manager considers?

• why the work is done
• what the work is
• who supervises the work that is done
• how the work gets done

Explanation:

Define technology in organizational behavior

In the study of Organizational Behavior Levels, technology is defined broadly. It refers to the tools, techniques, and actions used to transform organizational inputs into outputs. This includes both physical machinery (like robotics) and intellectual processes (like expert systems and job design).

Identify the manager's key question

When analyzing technology within an organization, managers focus on the operational processes. The primary concern is not the purpose of the organization ("Why the work is done") or the specific industry sector ("What the work is"). Instead, technology directly dictates the methods, workflows, and procedures. Therefore, the central question a manager considers regarding technology is "How the work gets done."

Evaluate the given options

• Why the work is done: This relates to organizational mission, goals, and strategy.
• What the work is: This relates to the core product, service, or job description.
• Who supervises the work that is done: This relates to leadership, structure, and reporting lines.
• How the work gets done: This directly aligns with the definition of technology as the process and tools used to transform inputs into outputs.

Answer:

• Why the work is done
• What the work is
• Who supervises the work that is done
• How the work gets done (Correct answer)