Question

question 6

a pharmacy technician enters a prescription that requires prior authorization. which of the following actions should the technician take?

contact the medication representative.
contact the medication wholesaler.
contact the prescriber.
contact the pharmacist.

Explanation:

Identify the nature of prior authorization

Prior authorization (PA) is a management process used by insurance companies that requires a prescribing clinician to obtain approval before a specific medication is covered.

Determine the appropriate contact party

Because the approval process requires clinical justification, medical documentation, and direct communication between the insurance provider and the prescribing office, the pharmacy technician must notify the prescriber's office so they can initiate the prior authorization process with the patient's insurance.

Answer:

• Contact the medication representative.
• Contact the medication wholesaler.
• Contact the prescriber. (Correct answer)
• Contact the pharmacist.