Question

question 14 (0.5 points)
strategies for standardization attempt to set
a baseline of outcomes and targets for
providers to _________ and improve
quality.

○ improve technically
○ keep records
○ maximize patient engagement
○ be disciplined

question 15 (0.5 points)
the horizontal thinking within a healthcare
organization creates an environment that is
highly reliable. true or false?

○ true
○ false

Explanation:

Question 14

In healthcare quality improvement, standardization strategies (like setting baselines and targets) aim to help providers maximize patient engagement as a way to improve care quality. "Improve technically" is too narrow, "keep records" is more about documentation, and "be disciplined" is not the main focus of standardization for quality here. So the best fit is "Maximize Patient Engagement".

Horizontal thinking in healthcare (collaboration, communication across departments/levels) fosters a culture of reliability by ensuring information sharing, coordinated care, etc. So the statement is True.

Answer:

Maximize Patient Engagement

Question 15