Question

question 13
fiona, an accountant, usually receives a lot of praise at work for how quick, efficient, and capable she is at her job. one day, she gets an email from her boss asking her to explain some errors that were discovered in a recent balance sheet she prepared. this is the first time her boss has reprimanded her for errors. fiona spends the rest of the week avoiding her boss.
what is the best way for fiona to address this situation?
she should focus on the positive feedback she consistently receives rather than filtering it out.
she should ask for a meeting with her boss and demand to know his true opinion of her.
she should convince herself that the errors she made were not her fault alone.
she should sign up for several continuing education classes so that she can do her job better.

Explanation:

• Option 1: Focusing on positive feedback doesn't address the errors or the boss's concern. Avoiding the issue isn't resolved by ignoring the negative feedback.
• Option 2: Demanding to know the boss's true opinion is confrontational and unprofessional, which isn't a constructive way to handle the situation.
• Option 3: Shifting blame or not taking responsibility for errors isn't a good approach for growth or resolving the issue with the boss.
• Option 4: Signing up for continuing education classes shows a proactive attitude to improve her skills, address the errors, and prevent future mistakes, which is a responsible and constructive way to handle the situation.

Answer:

D. She should sign up for several continuing education classes so that she can do her job better.