Question

question: 13 of 30
which of the following actions by a pharmacy technician demonstrates effective kinesics?

• maintaining a distance of at least 2 feet from the patient.
• using a soft tone of voice to convey empathy.
• moving closer to the pharmacist when discussing medications to preserve confidentiality.
• maintaining a straight posture and open stance to evoke a sense of openness and confidence.

time remaining: 00:09:33
pause remaining: 00:20:00

Explanation:

Kinesics refers to body language. Maintaining a straight posture and open stance (option D) involves body movements/posture, which is kinesics. The other options: A is about distance (proxemics), B is about voice tone (paralanguage), C is about physical proximity (proxemics related to confidentiality, not kinesics).

Answer:

D. Maintaining a straight posture and open stance to evoke a sense of openness and confidence.