Question

question 12

why should operations managers work closely with departments such as marketing, accounting, and human resources?

• collaboration minimizes the necessity for quality control during production.
• collaboration enables operations managers to sidestep responsibility for production failures.
• collaboration makes it more likely that efficient production of goods and services meets customer needs and keeps costs low.
• collaboration with marketing, accounting, and hr means those departments take over production decision making.

Explanation:

Analyze operations management role

Using the Operations Management knowledge point
Operations management focuses on designing, overseeing, and controlling the process of production and business operations. It aims to maximize efficiency while delivering high-quality goods and services that satisfy customer demands.

Evaluate cross-departmental collaboration

Using the Operations Management knowledge point

• Marketing provides customer demand data to align production with market needs.
• Accounting helps monitor and control production costs.
• Human Resources ensures the right talent is hired and trained for production.
• Working together ensures efficient production, meets customer needs, and keeps costs low.

Assess the given options

Using the Operations Management knowledge point

• Option 1 is incorrect because collaboration does not eliminate the need for quality control.
• Option 2 is incorrect because collaboration is not meant for avoiding accountability.
• Option 3 is correct because it directly aligns with the core goals of operations management.
• Option 4 is incorrect because other departments do not take over production decisions.

Answer:

• Collaboration minimizes the necessity for quality control during production.
• Collaboration enables operations managers to sidestep responsibility for production failures.
• Collaboration makes it more likely that efficient production of goods and services meets customer needs and keeps costs low. (Correct answer)
• Collaboration with marketing, accounting, and HR means those departments take over production decision making.