Question

question 12 2 pts grace works in at an advertising agency. graces coworkers help her complete presentations, contact clients, and assist her with research. her coworkers are serving a(n): intrinsic function elementary function expressive function instrumental function question 13 2 pts which of the following is not a characteristic of a bureaucracy: impersonality explicit rules clear division of labor personality - based promotion

Explanation:

For Question 12: Instrumental functions in a work - setting involve practical help in task - completion like what Grace's coworkers are doing. For Question 13: Bureaucracies are known for impersonal rules, clear division of labor and explicit rules, not personality - based promotions.

Answer:

Question 12: D. Instrumental function
Question 13: D. Personality - based promotion