Question

question 9 of 10
which statement about assertive conflict resolution is true?
a. it uses indirect communication to avoid confrontation in hopes of maintaining the relationship.
b. it uses direct communication to maintain the relationship.
c. it uses indirect communication and will allow the relationship to be harmed.
d. it uses direct communication, which is meant to hurt and manipulate.

Explanation:

Assertive conflict resolution involves expressing one's own needs and feelings clearly (direct communication) while also respecting the other party. The goal is to resolve the conflict in a way that maintains or even strengthens the relationship. Option A is incorrect as it describes a more passive - avoidant approach. Option C is wrong because assertive communication is not about harming the relationship. Option D is incorrect as assertive communication is not meant to hurt or manipulate; that would be more of an aggressive approach.

Answer:

B. It uses direct communication to maintain the relationship.