Question

prueba: pregunta 9

si usted siente que puede ser agredido físicamente por un cliente combativo, lo primero que debe hacer es tomar a la persona por el brazo y obligarlo a sentarse.

verdadero

falso

Explanation:

Translate the Spanish text

"Si usted siente que puede ser agredido físicamente por un cliente combativo, lo primero que debe hacer es tomar a la persona por el brazo y obligarlo a sentarse." translates to: "If you feel that you may be physically assaulted by a combative client, the first thing you should do is take the person by the arm and force them to sit down."

Evaluate the safety protocol

Physically grabbing a combative client and forcing them to sit down is a violation of standard de-escalation and workplace safety protocols, as physical contact can escalate violence and lead to injury.

Determine the correct option

Since the statement describes an incorrect and unsafe action, the statement is false ("Falso").

Answer:

• Verdadero
• Falso (Correct answer)