Question

patient workqueues

#29 which of the following should be error rules?

select all that apply (3 pts)

a. patients appointment doesnt have a hospital account assigned.
b. patients email address is missing.
c. patients appointment is scheduled within 14 days.
d. patients coverage for the appointment is missing a group number.

Explanation:

Analyze the definition of error rules in Epic Patient Workqueues

In Epic Patient Workqueues, error rules (also known as validation rules) identify missing, incomplete, or invalid data that must be corrected before a patient can be checked in, registered, or billed. They represent data quality issues or errors.

Evaluate each option against the definition of error rules

• A. Patient's appointment doesn't have a hospital account assigned. This is a critical data omission/error that prevents proper billing and registration, making it a classic error rule.
• B. Patient's email address is missing. This is a missing data element required for complete registration, which is configured as an error rule.
• C. Patient's appointment is scheduled within 14 days. This is a routing or filtering criterion (routing rule) used to qualify which appointments enter a workqueue, not a data error or missing field that needs correction.
• D. Patient's coverage for the appointment is missing a group number. This is a missing required insurance data field, which constitutes a validation error and is configured as an error rule.

Answer:

• A. Patient's appointment doesn't have a hospital account assigned. (Correct answer)
• B. Patient's email address is missing. (Correct answer)
• C. Patient's appointment is scheduled within 14 days.
• D. Patient's coverage for the appointment is missing a group number. (Correct answer)