Question

match the quality cost category to the best definition. for each option select the best answer choice. appraisal choose choose the cost to prevent defects and failures from showing up in the product, service, or project prevention the cost of finding defects and issues in house before release the cost of measuring and monitoring quality related activities external failure the cost to fix issues after the product or service has been released and is being used by the customer internal failure choose question 2 1 pts match how the delivery performance domain interacts with other performance domains. for each option select the best answer choice.

Explanation:

For the "Appraisal" category:

Appraisal costs are related to measuring and monitoring quality - related activities like inspections, testing, etc. So the correct definition is "The cost of measuring and monitoring quality related activities".

For the "Prevention" category:

Prevention costs are incurred to stop defects and failures from occurring in the first place in the product, service, or project. So the correct definition is "The cost to prevent defects and failures from showing up in the product, service, or project".

For the "External failure" category:

External failure costs happen after the product or service has been released to the customer and issues are found while the customer is using it. So the correct definition is "The cost to fix issues after the product or service has been released and is being used by the customer".

For the "Internal Failure" category:

Answer:

• Appraisal: The cost of measuring and monitoring quality related activities
• Prevention: The cost to prevent defects and failures from showing up in the product, service, or project
• External failure: The cost to fix issues after the product or service has been released and is being used by the customer
• Internal Failure: The cost of finding defects and issues in house before release