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mary and cassie are talking about a problem cassie is having in her personal life. mary expresses concern for cassies problem and listens for the emotion in cassies as she describes what is going on in her life. marys listening style could best be described as: critical analytical empathetic relational
Empathetic listening involves understanding and sharing the feelings of the speaker. Mary shows concern and listens for Cassie's emotions, which is characteristic of empathetic listening. Critical listening is for evaluating information, analytical for breaking down information, and relational focuses on building relationships rather than specifically on emotions.
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C. Empathetic