Question

drag the items to their definitions.

attitude

ethics

gossip

confidentiality

teamwork

pharmacy technicians that are warm and caring and display a genuine interest in helping people have a good ___.

the study of standards and moral judgement is called ___.

engaging in conversation that is unnecessary and negative is referred to as ___ and should be avoided.

gossip that is focused on a patient is a strict breach of ___.

the ability to work well with other pharmacy staff members is called ___.

Explanation:

Analyze the first definition

Using the Professional Workplace Ethics knowledge point
The first statement describes pharmacy technicians who are warm, caring, and display a genuine interest in helping people. This describes their overall demeanor, mindset, and approach to their work and patients, which is defined as their attitude.

Analyze the second definition

Using the Professional Workplace Ethics knowledge point
The second statement defines "the study of standards and moral judgement." This is the literal academic and professional definition of ethics.

Analyze the third definition

Using the Professional Workplace Ethics knowledge point
The third statement describes "engaging in conversation that is unnecessary and negative." This behavior is referred to as gossip.

Analyze the fourth definition

Using the Professional Workplace Ethics knowledge point
The fourth statement addresses gossip that is focused specifically on a patient. Sharing private patient information unnecessarily is a direct violation of patient privacy, which is a strict breach of confidentiality.

Analyze the fifth definition

Using the Professional Workplace Ethics knowledge point
The fifth statement describes "the ability to work well with other pharmacy staff members." Collaborating effectively with colleagues to achieve common goals is called teamwork.

Answer:

Question 1

Pharmacy technicians that are warm and caring and display a genuine interest in helping people have a good <blank>attitude</blank>.

Question 2

The study of standards and moral judgement is called <blank>ethics</blank>.

Question 3

Engaging in conversation that is unnecessary and negative is referred to as <blank>gossip</blank> and should be avoided.

Question 4

Gossip that is focused on a patient is a strict breach of <blank>confidentiality</blank>.

Question 5

The ability to work well with other pharmacy staff members is called <blank>teamwork</blank>.