QUESTION IMAGE
Question
a customer service person normally deals with which type of person? (select the best answer.)
○ sales leads created by the marketing team
○ representatives of competing companies
○ people who are strongly considering buying the product
○ people who have already purchased the product
Customer service personnel typically assist individuals who have already bought a product, addressing their queries, issues, or support needs. Sales leads (first option) are for sales teams, competitors (second) aren't a main focus, and those considering purchase (third) are more for sales or marketing follow - up, not customer service's primary role.
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D. People who have already purchased the product