Question

conflict resolution certification assessment
which of the following is not a destructive response to conflict?
select the best answer. then, click submit.
people getting mad at each other.
people are thinking about what to say next instead of listening.
you refuse to examine what the other person is saying.
you use a mirror emotion statement.

Explanation:

Destructive conflict responses hinder resolution, while constructive ones facilitate it. Getting mad, not listening, and refusing to consider others' views are destructive. Mirroring emotions (reflecting the other person's feelings) is a constructive communication technique to build understanding.

Answer:

D. You use a Mirror Emotion Statement.