Question

amit just started a new business that teaches other small businesses to provide excellent customer service. however, amit has strong customer service skills but lacks knowledge about teaching. what should amit do to fix this talent gap without having to hire employees or pay for expensive consultants? a. he should see if other entrepreneurs are interested in forming an entrepreneurial team. b. he should demand more from his advisory board. c. he should shut down the business because he lacks skills to do all aspects of the business. d. he should use the services of the small business administration (sba) to do things he cant or doesnt want to do for himself. e. he should do all the services by himself because thats what all entrepreneurs do.

Explanation:

• Option A: Forming an entrepreneurial team would involve hiring employees, which goes against the requirement of not hiring employees.
• Option B: Demanding more from the advisory board may not directly address the teaching - knowledge gap.
• Option C: Shutting down the business is an extreme and unnecessary measure as there are other options.
• Option D: The Small Business Administration (SBA) offers free or low - cost resources, training, and counseling. Using SBA services can help Amit gain the teaching knowledge he lacks without hiring employees or paying expensive consultants.
• Option E: Doing all services by himself is not practical as he lacks teaching knowledge.

Answer:

D. He should use the services of the Small Business Administration (SBA) to do things he can't or doesn't want to do for himself.