Question

all of the following statements about diversity training are true. except:

diversity training must have visible participation of top management

anecdotal evidence suggests that the use of outside providers of diversity training programs is less effective than those presented by
the organizations staff

even highly successful diversity training programs should be repeated and reinforced

presenters of the most effective programs should be seen as more or less culturally neutral

Explanation:

To solve this, we analyze each option:

• Top management participation in diversity training is crucial (true).
• Anecdotal evidence actually suggests outside providers can be more effective (or at least not less effective) than in - house staff for diversity training. So this statement is false.
• Reinforcing successful diversity training is good practice (true).
• Culturally neutral presenters for diversity programs are effective (true).

Answer:

B. anecdotal evidence suggests that the use of outside providers of diversity training programs is less effective than those presented by the organization’s staff