Question

sentences when answering the questions and use information covered in this weeks lecture (not from the internet).

questions:

1- name 3 ways that we communicate with each other non - verbally.

2- what types of influences a
eceiver\ may have that may effect the way they interpret what a \sender\ is trying to say?

3- what methods can an employee use to address a conflict with another staff member?

4- give 3 examples of showing \good listening skills\

5- what is meant by the saying \you cant put the toothpaste back in the tube\ and why is that important in communication?

examples of answers to the above questions that we were looking for will be posted here: after the due date

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Explanation:

Question 1

Non - verbal communication includes various forms. Body language (like posture, gestures), facial expressions (conveying emotions), and eye contact (showing attention or connection) are three common non - verbal communication ways.

A receiver's interpretation can be influenced by their personal experiences (past events shape understanding), cultural background (norms and values of their culture), and emotional state (current feelings like anger or happiness). These factors affect how they make sense of the sender's message.

To address staff - member conflict, an employee can use open communication (talk directly and calmly), mediation (involve a neutral third - party), or active listening (understand the other's perspective). These methods help in resolving the conflict.

Answer:

1. Body language (e.g., posture, hand gestures)
2. Facial expressions (e.g., smiling, frowning)
3. Eye contact (e.g., maintaining or avoiding eye contact)

Question 2