Question

name: andrew carter period: 2 date: 12/12/2025
directions: read the article, case activity: north american dental group
and answer the questions below.

1. generally, the situation occurring at north american dental group offices is an

ethetical issue related to ______.

a. organizational relationships
b. communication
c. conflict of interest
d. fairness and honesty

1. complete dental care in eastern ohio is one of the dental offices that is part of

north american dental group. dr. john kramer runs a competing dental practice.
he saw several of complete dental care’s former patients. one patient had gotten
two root canals and was told she needed more despite what dr. kramer saw on x-
rays. when he saw another patient that was told he needed 18 root canals, dr.
kramer became concerned with complete dental care’s practices. he filed a
federal false claims act lawsuit against complete dental care and north
american dental group. dr. john kramer is engaging in ______.

a. a conflict of interest
b. his code of ethics
c. social responsibility
d. whistle - blowing

1. north american dental group recently hired keith carrington as its chief

compliance and privacy officer. one thing that carrington may be responsible for is
creating a ______, which would outline policies for acceptable and ethical behavior.

a. code of ethics
b. standard of care
c. corporate citizenship guide
d. whistle - blowing checklist

1. if found guilty in a court of law, what action do you think the government should

take against the north american dental group? explain your answer.

Explanation:

Question 1

The situation at North American Dental Group offices involves ethical concerns about honesty (e.g., overstating dental needs) and fairness to patients. Option d (fairness and honesty) relates to ethical issues of truthfulness and just treatment, while a (organizational relationships) is about internal dynamics, b (communication) is about info exchange, c (conflict of interest) is about personal vs. professional interests. The core issue here is about honest and fair treatment of patients.

Dr. Kramer, after noticing unethical practices, filed a federal lawsuit (False Claims Act) against the dental group. Whistle - blowing is reporting unethical/illegal practices by an organization. Option a (conflict of interest) is about personal gain, b (code of ethics) is about following personal ethical codes, c (social responsibility) is about broader societal duties. His action is whistle - blowing.

A code of ethics outlines policies for acceptable and ethical behavior in an organization. Option b (standard of care) is about medical/dental service quality, c (corporate citizenship guide) is about social responsibility, d (whistle - blowing checklist) is about reporting procedures. Carrington, as compliance officer, would create a code of ethics.

Answer:

d. fairness and honesty

Question 2