Question

delectable, a fast food chain, emphasizes a lot on things like how the staffs are dressed, how the food is presented, as well as cleanliness of their service area. according to this information, delectable is focusing on which of the following variables of service quality? tangibles empathy responsiveness assurances question 31 0.5 pts riviera motors, responding to consumers renewed interest in electric vehicles, introduced the worlds first solar - assisted electric car. this strategy used by riviera motors is an example of a market simulation strategy product development strategy product association strategy market engagement strategy

Explanation:

For the first question, "Tangibles" in service quality refer to the physical evidence of the service, such as staff appearance (how staffs are dressed), product presentation (how food is presented), and facility cleanliness (cleanliness of service area). Empathy is about understanding and caring for customers' needs, responsiveness is about timely service, and assurances relate to trust - worthiness.
For the second question, a product development strategy involves creating new products (in this case, the world's first solar - assisted electric car) to meet market needs (consumers' renewed interest in electric vehicles). Market simulation strategy is more about testing market scenarios, product association strategy is about linking products, and market engagement strategy is about interacting with the market in general ways rather than product creation.

Answer:

First question: Tangibles
Second question: product development strategy