Question

alex and bethany are both supervisors at trinity office supplies. alex has written a memo to bethany regarding a shipment of printer cartridges. this is an example of _____.
vertical/internal communication
oral/internal communication
formal/vertical communication
horizontal/internal communication

Explanation:

• Internal communication: Occurs within an organization. Alex and Bethany are both supervisors at Trinity Office Supplies, so it's internal.
• Horizontal communication: Happens between peers at the same organizational level. Alex and Bethany are both supervisors (same level), so it's horizontal. A memo is a written (not oral) and in - organization (internal) form of communication. Vertical communication is between different levels (e.g., manager to subordinate). Oral communication would be spoken, not a memo. Formal/vertical is incorrect as they are peers (horizontal) and the key aspect here is the peer - to - peer (horizontal) and in - organization (internal) nature.

Answer:

horizontal/internal communication