Question

which of the following are ways the pharmacy technician should safeguard patient phi in the intake and outtake areas? select 3 that apply. a keep the cash register area clear of any completed prescription vials other than those for the current patient. b when collecting an empty vial or a new prescription, give it to the pharmacist or another pharmacy technician as soon as it is received. c avoid keeping bags with completed receipts in plain view to customers stepping up to the pharmacy counter. d when collecting an empty vial or a new prescription, place it facedown on the counter as soon as it is received. e speak quietly and away from other customers to protect the patients information.

Explanation:

• Option A: Keeping other patients' prescription vials away from the cash register (current patient - only) safeguards PHI by limiting exposure.
• Option C: Hiding bags with receipts (which may have PHI) from customers' view protects privacy.
• Option E: Speaking quietly/away from others prevents unauthorized listening to patient info.
• Option B: Passing vials/prescriptions immediately doesn't directly safeguard PHI (just workflow). Option D: Placing facedown may not be a standard safeguard compared to A, C, E.

Answer:

A. Keep the cash register area clear of any completed prescription vials other than those for the current patient.
C. Avoid keeping bags with completed receipts in plain view to customers stepping up to the pharmacy counter.
E. Speak quietly and away from other customers to protect the patient’s information.