Question

question #2
which of the following is incorrect about giving customers the right change? select the correct response, then click submit.
a place the bills the customer gives you across the drawer until youve handed the customer their change
b count the change back to the customer after counting it to yourself
c count the change to yourself before counting it to the customer
d resolve all cash - related complaints yourself

Explanation:

To determine the incorrect statement about giving customers the right change:

• Option A: Placing bills across the drawer until change is given is a common practice to keep track, so this is correct.
• Option B: Counting change to yourself first then to the customer is a standard procedure for accuracy, so this is correct.
• Option C: Counting change to yourself before to the customer is also a valid step for accuracy, so this is correct.
• Option D: Resolving all cash - related complaints yourself may not be appropriate as there may be proper channels or supervisors to handle such complaints, and it's not a part of the process of giving the right change. So this statement is incorrect.

Answer:

D. Resolve all cash - related complaints yourself