Question

question 5
1 pts
match the quality cost category to the best definition. for each option select the
best answer choice.

appraisal \t\t choose
prevention \t\t choose
\t\tthe cost to prevent defects and failures from showing up in the product, service, or project
\t\tthe cost of finding defects and issues in house before release
\t\tthe cost to fix issues after the product or service has been released and is being used by the customer
external failure \t\t choose
\t\tthe cost of measuring and monitoring quality related activities
internal failure \t\t choose

Explanation:

• Appraisal: This quality cost category is about measuring and monitoring quality - related activities. So it matches "The cost of measuring and monitoring quality related activities".
• Prevention: As the name suggests, it is the cost incurred to prevent defects and failures from occurring in the product, service, or project. So it matches "The cost to prevent defects and failures from showing up in the product, service, or project".
• External failure: These are costs that arise when issues are found after the product or service has been released to the customer and is in use. So it matches "The cost to fix issues after the product or service has been released and is being used by the customer".
• Internal Failure: These costs are associated with finding defects and issues within the organization (in - house) before the product or service is released to the customer. So it matches "The cost of finding defects and issues in house before release".

Answer:

• Appraisal: The cost of measuring and monitoring quality related activities
• Prevention: The cost to prevent defects and failures from showing up in the product, service, or project
• External failure: The cost to fix issues after the product or service has been released and is being used by the customer
• Internal Failure: The cost of finding defects and issues in house before release