Question

question 60

a pharmacy technician receives a prescription and notices that the medication name has been changed by hand after the prescription was written. which of the following actions should the technician take?

• ask the patient to confirm the intended medication.
• dispense the original medication listed before the change.
• fill the prescription as written with the handwritten change.
• verify the change with the prescribers office before dispensing.

Explanation:

Identify the core safety issue

Using the Prescription Alteration Detection knowledge point
A handwritten change to a medication name on a prescription is a major red flag for potential prescription alteration, forgery, or medication error.

Evaluate the options

• Ask the patient to confirm the intended medication: The patient cannot legally or clinically validate a prescription change.
• Dispense the original medication listed before the change: Dispensing a crossed-out or altered medication without verification is unsafe and clinically irresponsible.
• Fill the prescription as written with the handwritten change: Filling an altered prescription without verification violates pharmacy safety standards and law.
• Verify the change with the prescriber's office before dispensing: This is the only legally and clinically sound action to ensure patient safety and verify the prescriber's true intent.

Answer:

• Ask the patient to confirm the intended medication.
• Dispense the original medication listed before the change.
• Fill the prescription as written with the handwritten change.
• Verify the change with the prescri's office before dispensing. (Correct answer)