Question

question 28
3.5 pts
jocelyn gets a text alert from the bank that her account balance has dropped below $100 after a series of $20 withdrawals. she has not used her debit card in over a week and wonders what she should do. what would you recommend?
google translate

• wait until her monthly statement arrives so she can check to see if those withdrawals are still there
• wait a week as it is fairly common for the bank to catch mistakes like this
• check her wallet to be sure her debit card has not been stolen. if she still has it, then she should not worry.
• contact her bank immediately as it appears that her account may have been hacked

Explanation:

When an account has unauthorized withdrawals (she didn't use the card, yet balances dropped), it's likely a hack. Waiting (for statement, a week, or assuming no theft if card is present) delays action. Contacting the bank immediately is the right step to report and secure the account.

Answer:

D. Contact her bank immediately as it appears that her account may have been hacked