Question

question 5 of 10
which of these are refusal skills? select the three correct answers.
a. saying no
b. taking responsibility
c. presenting alternatives
d. validating others opinions

Explanation:

Saying "no" is a direct refusal. Presenting alternatives can be part of refusing an offer while suggesting something else. Taking responsibility is not a refusal - related skill in this context, and validating others' opinions is about acknowledgment, not refusal.

Answer:

A. Saying "no"
C. Presenting alternatives