Question

question: 10 of 30
a patient is unwilling to wait for information about a new prescription. which of the following actions should the pharmacy technician take?
give the patient a medication pamphlet to take home.
tell the patient to look up the medications on the internet.
call a family member and explain the details of the medications.
take the patient’s phone number and follow up later.

Explanation:

In a pharmacy setting, when a patient is unwilling to wait for information about a new prescription, giving them a medication pamphlet to take home allows them to review details at their convenience. Telling them to look up online isn't reliable (misinformation risk), calling a family member or taking the phone number are less direct ways to provide the needed info. So the best action is giving the pamphlet.

Answer:

A. Give the patient a medication pamphlet to take home.