Question

post test: preparing for the workforce

deon is writing a job description for a technical writer at an e-commerce company. which three sentences are most likely included in the job description?

job description

• you will write and post details about shipping and payment options.
• you will write the steps that customers need to take to return a product.
• you will write and update the terms of use.
• you will write documents detailing the results of latest experiments.
• you will write about the features and benefits of a community program.

Explanation:

Analyze the context and requirements

Using the Job Description Analysis and Technical Writing knowledge points, we identify that the role is for a technical writer specifically at an e-commerce company. We need to select the three sentences that align with this specific industry context.

Evaluate each option against the e-commerce context

Using the E-commerce Documentation knowledge point:

• "You will write and post details about shipping and payment options." -> Directly related to e-commerce transactions. (Correct)
• "You will write the steps that customers need to take to return a product." -> Directly related to e-commerce customer service and product returns. (Correct)
• "You will write and update the terms of use." -> Standard legal/technical documentation required for online platforms and e-commerce websites. (Correct)
• "You will write documents detailing the results of latest experiments." -> Relates to scientific or medical writing, not standard e-commerce. (Incorrect)
• "You will write about the features and benefits of a community program." -> Relates to public relations or non-profit writing, not core e-commerce operations. (Incorrect)

Answer:

• You will write and post details about shipping and payment options. (Correct answer)
• You will write the steps that customers need to take to return a product. (Correct answer)
• You will write and update the terms of use. (Correct answer)
• You will write documents detailing the results of latest experiments.
• You will write about the features and benefits of a community program.