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Question
- name the 6 steps to an action plan for you to resolve a conflict.
a)
b)
c)
d)
e)
f)
To resolve a conflict, a common 6 - step action plan includes:
a) Identify the conflict: Clearly recognize what the conflict is about, the parties involved, and the issues at stake.
b) Understand perspectives: Listen to and understand the viewpoints, feelings, and needs of all parties in the conflict.
c) Generate solutions: Brainstorm a variety of possible solutions that could address the conflict.
d) Evaluate solutions: Assess the pros and cons of each generated solution to determine their feasibility and effectiveness.
e) Choose a solution: Select the best solution from the evaluated options, one that is acceptable to all (or most) parties involved.
f) Implement and follow - up: Put the chosen solution into action and then follow up to ensure it is working and the conflict is truly resolved.
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a) Identify the conflict
b) Understand perspectives
c) Generate solutions
d) Evaluate solutions
e) Choose a solution
f) Implement and follow - up