Question

how can information systems support business goals?
select one:
a. by automating routine tasks
b. by increasing employee satisfaction
c. by reducing the need for external collaboration

which factor is crucial for achieving sustained competitive advantage through it?
select one:
a. short - term gains
b. rapid technology changes
c. long - term strategic planning

Explanation:

• For the first question: Information systems can support business goals by automating routine tasks. This helps in increasing efficiency, reducing errors, and allowing employees to focus on more value - added activities. Increasing employee satisfaction is more of a by - product in some cases but not the direct way information systems support business goals. Reducing the need for external collaboration is not a typical goal of information systems as they often facilitate internal and external communication.
• For the second question: Long - term strategic planning is crucial for achieving sustained competitive advantage through IT. Short - term gains do not lead to sustained advantage. Rapid technology changes are a challenge, and without long - term planning, a company may not be able to adapt effectively to leverage IT for competitive advantage.

Answer:

a. By automating routine tasks
c. Long - term strategic planning