Question

the following are all good interpersonal skills except
listening
empathy
interrupting
tact
which of the following should be the basis of ethical decision making in healthcare?
personal morals
previous ways a situation has been handled
emotions and intuition
professional guiding principles

Explanation:

• For the first question: Interrupting is not a good interpersonal skill as it disrupts communication. Listening helps understand others, empathy shows understanding of their feelings, and tact is about being sensitive in communication.
• For the second question: Ethical decision - making in healthcare should be based on professional guiding principles. Personal morals can be subjective and vary, previous handling of a situation may not be ethical in all cases, and emotions and intuition are not reliable enough for ethical decisions in a professional healthcare setting.

Answer:

• First question: interrupting
• Second question: professional guiding principles