Question

display a positive attitude and enjoy your work
2 points
exercise
empathy
enthusiasm
competence
methods of infection control that must be used for patients known or
2 points
suspected to be infected with epidemiological microorganisms that can be
transmitted by either direct or indirect contact
contact precautions
airborne precautions
droplet precautions
standard precautions

Explanation:

For the first question, "enthusiasm" means having a strong feeling of enjoyment and eagerness, which aligns with "display a positive attitude and enjoy your work". For the second question, "contact precautions" are specifically for preventing the spread of microorganisms through direct or indirect contact.

Answer:

1. enthusiasm
2. contact precautions