Question

complete the refusal skills below with the options provided.
column a

1. give a ______ for your refusal.
2. show your ______ for others.
3. provide ______.
4. use ______ to reinforce what you say.
5. take a definite ______.

column b
a. alternatives
b. concern
c. action
d. body language
e. reason

Explanation:

1. For "Give a ____ for your refusal", a "reason" (e) makes sense as people give reasons when refusing.
2. "Show your ____ for others" - "concern" (b) fits, as showing concern is part of communication in refusal.
3. "Provide ____" - "alternatives" (a) is logical, as providing alternatives is a refusal skill.
4. "Use ____ to reinforce what you say" - "body language" (d) works, as body language reinforces verbal communication.
5. "Take a definite ____" - "action" (c) is appropriate, as taking definite action is part of refusal.

Answer:

1. e. reason
2. b. concern
3. a. alternatives
4. d. body language
5. c. action