Question

1. choose the best answer.

when emotions become involved,_____ escalates.
leadership
compromise
tension
mediation

1. choose the best answer.

negative attitudes are a(n)_____ to becoming part of a team.
progress
demand
resolution
obstacle

Explanation:

• For question 8: When emotions are involved in a situation (such as in a conflict or a tense interaction), tension (a state of mental or emotional strain) is likely to increase. Leadership is about guiding a group, compromise is about reaching a middle - ground agreement, and mediation is about facilitating a settlement.
• For question 9: Negative attitudes (such as being uncooperative, pessimistic) prevent or make it difficult for a person to become part of a team. Progress is about moving forward, demand is about a strong request, and resolution is about solving a problem.

Answer:

1. C. tension
2. D. obstacle