Question

ways a provider can behave to lessen the potential for upset and safety risks include:

possess a willingness to listen and negotiate solutions.
maintain a rigid and firm attitude.
expressing everything you feel.
knowing in advance what is best for the people with whom you work.

Explanation:

Analyze the question prompt

The question asks for provider behaviors that lessen the potential for upset and safety risks.

Evaluate the options

• "Possess a willingness to listen and negotiate solutions" promotes collaboration, de-escalation, and mutual respect, which directly reduces tension and safety risks.
• "Maintain a rigid and firm attitude" increases confrontation and potential escalation.
• "Expressing everything you feel" is unprofessional and can escalate a tense situation.
• "Knowing in advance what is best for the people with whom you work" is paternalistic and goes against person-centered care, potentially causing friction.

Select the correct option

The first option is the only behavior that actively supports safety and de-escalation.

Answer:

• (A) Possess a willingness to listen and negotiate solutions. (Correct answer)
• (B) Maintain a rigid and firm attitude.
• (C) Expressing everything you feel.
• (D) Knowing in advance what is best for the people with whom you work.